CANCELLATION POLICY

Your appointment time is reserved exclusively for you. As a small business and independent stylist, my schedule runs on trust, communication, and respect for one another’s time. To best serve all clients and maintain fairness in scheduling, the following policies apply: Cancellations & Rescheduling • A minimum of 48 hours’ notice is required to cancel or reschedule your appointment. • Cancellations made less than 48 hours before your scheduled time will result in a 50% service charge of the total booked service. • No-shows (failing to show up without notice) will result in a 100% service charge and require a deposit to rebook future appointments. Late Arrivals • Please arrive on time to ensure you receive your full service. • Clients arriving 15 minutes late may need to be rescheduled and charged a late cancellation fee (50% of service). Deposits • A non-refundable deposit is required to reserve your scheduled appointment. • Deposits do go toward your final total and secure your appointment slot. Emergencies: I understand that life happens as it does for me as well— illness, emergencies, and unexpected events are part of life. Please communicate as soon as possible if something arises; I’m always willing to work with you when possible. Respect & Professionalism This policy isn’t just about business — it’s about mutual respect. Your time matters, and so does mine. Thank you for understanding and supporting my small business so I can continue providing the best experience for you behind the chair.